Customer Experience Review
We evaluate your existing digital customer experience and benchmark with industry standards and general expectations of your customer base (TG), revealing gaps and opportunities for immediate and long term improvement along with an implementation plan.
UX/UI Design & Overhaul
Poor UX/UI is one of the major contributor to customer frustration and eventual loss in legacy system. We have decades of experience in identifying and fixing such frustrations through re-design or overhaul of product offerings.
Media & Marketing
Are your customers getting your message and more importantly are they getting the the right message? Our team of content strategists, SEO and marketing experts ensures they do and your marketing dollars are spent on generating convertible leads not passive views.
Brand Refresh
Legacy business carry a load of history, goodwill and baggage. We ensure the best elements of old are carried forward when your business decides to go for a refresh.
Web Design & Development
Sometimes all you need is a website that works for you and not the other way round. Our team has more than 15 years of designing and developing websites that customers love, the technical teams adores and businesses love to flaunt.
How Maya Studios Can Aid Your Digital Modernization Strategy
Multi-decade leadership in helping companies of all shapes and sizes realize the potential of digital modernization we have evolved a unique set of offerings:
- Platform Evaluation and Analysis – Is Digital Modernization Require Report
- Tailor made modernization plan
- UX/UI, Design, Branding, Content & SEO Services
- Digital Marketing Reboot
- Website Design & Development
Does Your Business Need Digital Modernization?
Digital modernization is not just for big businesses but all business should consider modernization every 4-5 year in order to take advantage of technology advancements, changing customer profile and thus their expectations and in order to break silos and bottlenecks within their organization. Some signs that you should consider digital modernization are:
- Too many customer support calls, especially on technical issues
- Surge of negative user comments in forums, message boards, social media
- Year on year drop in funnel conversions especially at top and bottom of the funnel
- Frequent service disruptions due to technical reasons
- Too many adhoc process and decisions being taken to keep the business running
- Visually dated look and feel of website, app and backend
- Slow websites and apps with declining app store performance
- Lone warriors handling tech, media and SEO, usually same person doing it all
- An a lot more…
Not sure where to start?
Modernization Strategies for Different Businesses
Not all businesses are the same. A retail business will have a totally different digital profile than, say, a commodities business trying to make life easy for their customers. Maya Studios offers tailor made actionable plans for digital modernization, making sure our approach helps improve business outcomes and customer needs without disruption.
Challenges of Digital Modernization
Big challenge of digital modernization is overcoming the fear of the unknown and building a consensus in your organization. Even sole proprietor businesses have interest groups such as customers, lawyers, accountants, web/tech persons etc., and understanding the concern of each interest groups in order to chart a plan for digital modernization might seem to be daunting and not worth the risk change that might break what’s working.
Another major challenge is anticipating and navigating possible disruptions and managing the fallout. This is where a company like Maya Studios shines with its decades of experience working with organizations of multiple hues. We make sure, our clients understand the potential risks, budget estimates (with the usual margin of error), timelines and support plan in place before we move past the consultation phase.
Frequently Asked Questions
Insights from our experts
Learn about our culture, research methods and design philosophy.
Strategic marketing for large scale e-commerce
Education of a designer
