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User Research – Informed Decision Making

The moral of this, ancient Indian, parable is that we have a tendency to claim absolute truth based on our limited, subjective experience while ignoring other people’s limited, subjective experiences which may be equally true. User research is the antidote to blind decision making.

Image depicting the fable of the the blind and the elephant to illustrate how our own views are shaped by our subjective experience and, as so often, that we don't see the full picture.
Without research decision making turns into the fable of blind men trying to describe an elephant based solely on their individual experience, while missing the big picture. Image Link

Understanding your customers is the foundation of successful product development. Through user research we uncover target audience’s hidden needs, preferences, and behaviour.

At Maya Studios, our research methodologies adapt to your project’s specific goals, whether you’re in the early stages of ideation or refining an existing product. We utilize a mix of research methods and combine quantitative and qualitative research techniques to gain a comprehensive understanding of your target audience.

By creating detailed customer journey maps, we identify pain points and opportunities for improvement. Our insights empower you to make data-driven decisions that enhance user experience and drive business growth.

Benefits

  • Making data-driven decisions
  • Testing and validating concepts
  • Reducing cognitive process in the UX design process
  • Working on solutions that bring real value to customers
  • Promoting your products both internally and externally

Our Services

  • Face-to-face Interviews
  • Focus group interviews
  • Surveys
  • Designing questionnaires
  • A/B Testing
  • Usability Testing
  • Card Sorting
  • Field Study

Frequently Asked Questions (FAQs)

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